Refund Policy — Bastian Legal Solutions
Last updated: October 16, 2026
Digital guides
Our guides are digital downloads delivered immediately after purchase. Because the full product is delivered at once, all sales are final once the download has been delivered — except in these cases, where we will refund you in full:
- You were charged twice for the same product
- A technical problem on our side or the selling platform’s side prevented you from downloading or opening your guide, and we cannot fix it
- You purchased the wrong guide and contact us before downloading it
If something is wrong with your file — a broken link, a corrupted PDF, pages missing — contact us first. We will replace the file or fix the problem quickly; if we cannot, you will be refunded.
Products purchased through Etsy, Gumroad, or Beacons are also covered by that platform’s buyer policies, and you may contact the platform directly. Contacting us at inquiry@bastianlegalsolutions.com is usually the fastest route.
Services (document preparation, notary, officiant, process serving)
Service fees, deposits, and cancellation terms are governed by the written agreement signed for that service (including the LDA contract), not by this page. Court filing fees and third-party costs already paid out on your matter cannot be refunded by us.
How to request a refund
Email inquiry@bastianlegalsolutions.com with your name, the product, the purchase date, and where you bought it (our site, Etsy, Gumroad, or Beacons). Approved refunds are returned to the original payment method through the platform where you purchased.